Roblox 2-step verification is a method in which you will not be allowed to access your Roblox application until you have passed a strong security step that proves ownership of your Roblox account.
With the Roblox two-step verification, you add an extra level of security to your account that will prevent you from losing your Roblox account if your password is stolen for example.
With Roblox 2 step verification, even if someone has your Roblox account password, he will never access your account from any device because he will need the verification code that Roblox will send you via email or from an authenticator app every time the login was from a new device, that you can’t log into Roblox until you’ve finished using it.
You should know that 2 step verification is very important if it was made without mistakes that should be avoided and which all are mentioned at the end of this post.
Please, start reading from the beginning to the end to save yourself the trouble of activating this method.
First, let’s start with the activation steps.
👉How to turn on 2 step verification on Roblox
You can enable 2-Step Verification with an authenticator app or your email address.
This works for any browser or mobile app. To do so, follow the instructions below:
-> Go to your Roblox account.
-> Select “Settings“.
-> Click on the “Security” tab.
-> Choose the way to activate two step verification.
It is recommended to have only one step verification method.
►With an authenticator app
The authenticator app provides a one-time code that you must use to confirm that it’s really you who is logging in to your Roblox account.
-> Turn on “Retrieve codes from an authenticator app to confirm your identity“.
-> Enter your password to verify your account.
Now go to your device app and install Google authenticator that will scan your code.
Use your device to scan your QR code and follow the instructions on both Google authenticator and your Roblox account.
Each time you log in to your account, you will enter the code found in your google authenticator app to access your Roblox account.
Google authenticator replaces the codes continuously, if your authenticator verification code does not work, then you must enter the new code that appears in the app.
If you no longer have access to the device where google authenticator is installed, you can use your recovery codes (Keep them carefully because you will use them if you no longer have access to your mobile or google authenticator).
You can retrieve your recovery codes if you have lost them.
-> Click on “Generate” under the recovery codes section.
-> Enter your account password.
-> Save your new recovery codes.
► With an email
Your email must be already verified. To verify your email:
-> Go to “Settings“.
-> Select the “Account Info” tab.
-> Select Verify Email button.
An email will be sent to your email address. Follow the instructions to verify your email.
The email address that you use in your account should be one of yours or for your parent and never for someone else.
Now let’s activate your email for Roblox 2 step verification.
-> Turn on “Email codes to confirm your identity“.
-> Enter your password to verify your account.
Next time that you log in, you will have to enter a 6-digit security code that Roblox will send you via your email.
If you fail to receive the two-step verification email, check your spam, junk, promotions, social, or whatever folders, and make sure to add the email address.
“no-reply@roblox.com” to your email contacts.
Please know that 2-step email verification codes expire after 15 minutes and won’t work if the code was previously mistyped in your account. Please, try using the re-send code.
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How to Recover your Roblox Account Without Email or Phone Number (Or With)
The following video provides more instructions.
👉How to turn off 2 step verification on Roblox
In case you change your mind to deactivate 2 step verification you just have to turn it off in the same way you activated it.
-> Go to your Roblox account.
-> Select “Settings“.
-> Click on the “Security” tab.
-> Turn off “Retrieve codes from an authenticator app to confirm your identity“.
-> Enter your password to verify your account.
Or
-> Turn off Email codes to confirm your identity.
-> Enter your password to verify your account.
The reason why Roblox 2 step verification is so annoying is that you have to enter the security code every time you want to access your Roblox account, or some other action is done in your account that is not expected.
Due to Roblox troubles you can’t even log in to your account even if the code is correct, and since you are in a hurry and excited to play your favorite games, you might want to disable this option even if it protects your Roblox account.
The following video provides more instructions.
But wait, I told you at the beginning that you have to avoid several mistakes to not be disappointed in activating this method of strengthening Roblox account security.
Read on for a better understanding!
👉Mistakes to avoid when you turn on Roblox 2-step verification
In case you have not yet activated Roblox 2-step verification, or you have already activated it, but you can access your Roblox account, be careful and avoid these mistakes before your account gets locked.
Please, follow the steps that apply to you from these questions:
➧What is the authenticator’s app manual code?
The manual code of the authenticator is the same as the one you scan, except that you enter it manually.
➧Is the manual code enough to access my Roblox account?
Yes, if you have the manual QR code, but you lost the recovery codes, you can get new ones from your Roblox account security settings. New recovery codes will eventually replace lost codes.
➧Why do I have to keep my recovery codes?
Always save your new recovery codes (10 codes), because you will not be able to view them afterward. They will be used to recover your account if you lose access to your authenticator app, your phone, or your email or if you lost your authenticator manual code.
➧What is the purpose of the authenticator manual code?
The manual code saves you if you lose your recovery codes.
Save your QR manual code even if you saved your recovery codes. The manual code is important if you uninstall your authenticator or if you lose your Roblox authenticator account.
➧I have activated Roblox 2-step verification by authenticator, but I don’t have the manual code, how can I get it?
Do the following: Turn off your 2-step verification with authenticator and turn it back on.
-> Click on “Can’t scan the QR code? Click here for manual entry” at the bottom of the code.
-> Save your QR manual code.
➧Can I save my Authenticator’s manual code and scan the QR code instead of manually entering it?
Yes, write your manual code, save it and return to scan the QR code.
Now enter or scan The QR code to activate Roblox 2-step verification in your authenticator installed on your mobile.
The main thing is to keep your manual code that you can enter manually, in any device in case:
-You lose your phone to scan QR code.
-Or you are logged out of your Roblox account.
-Or if you have only one device (mobile) that you use to access your Roblox account and where the authenticator app is also installed.
➧How to enter the manual code in the authenticator app?
To enter your QR code manually:
-> Open your authenticator app.
-> Click on the “+” sign at the right bottom.
-> Click on “Enter a setup key“.
-> Enter account details with the account name (you choose just to be unique from the other accounts you have on your authenticator), and type in your QR code (your key).
-> Return to your Roblox account to continue the 2-step verification process and enter the Roblox generated code that appears on your authenticator.
-> Save your new recovery codes (The old ones are no longer valid)
➧How to scan the QR code?
To scan your QR code:
-> Open your authenticator app.
-> Click on the “+” sign at the right bottom.
-> Click on “Scan a QR code“.
-> Raise your mobile and scan the QR code that you have on your Roblox account.
-> Enter the Roblox generated code that appears on your authenticator.
-> Save your new recovery codes.
RECAP:
When you activate 2-step verification by authenticator, keep your manual QR code and recovery codes.
QR manual codes can be entered on any authenticator, on any mobile and you can still access your Roblox account even if your work (Roblox account and authenticator) is done on one device (mobile).
Note: If you turn ON 2-step verification by authenticator, then OFF and ON again, the manual QR code will change too and the old one will be disabled. Same for recovery codes.
➧What should I do if I lost my authenticator or my manual code to log in?
If you lose your manual QR code, use Recovery codes.
-> Click on “Use another verification method“.
-> Click on “Recovery Code“.
➧What should I do if I lost my recovery codes too?
If you lose the manual QR code and your recovery codes, contact Roblox customer support. If you need help, here’s the procedure to follow.
➧I have contacted Roblox support, but I still haven’t received any answer.
Normally Roblox support responds within 24 hours after sending your request and maybe more but not in a long delay, please check your spam and make sure to add both emails “no-reply@roblox.com” and “accounts@roblox.com” to your email contacts then proceed with the process again.
➧What should I do if I lost my email to login?
If you lose your email, you can use your recovery codes to access your Roblox account.
-> Click on “Use another verification method“.
-> Click on “Recovery Code“.
Note: If you have 1 recovery code left, do not sign out before generating new recovery codes.
➧What should I do if I lost my email and my recovery codes too?
If you lose your email and your recovery codes, contact Roblox customer support. If you need help, here’s the procedure to follow.
➧I switched my 2-step verification method from authenticator to email, but I don’t get any new recovery codes.
If you switch your 2-step verification method from authenticator to email, the recovery codes that you previously had from the authenticator remain the same and valid after this change, but you can still generate new codes as explained at the beginning if you have lost the recovery codes you received before since you can access your Roblox account.
However, if you switch the 2-step verification method from email to authenticator you will receive new recovery codes that you must save carefully.
➧I activated 2 step verification by email, but I can’t access my account because my Roblox 2 step verification email is not sending.
If you fail to receive the two-step verification email, please check your spam, junk, promotions, social, or whatever folders and make sure to add both emails
“no-reply@roblox.com” and “accounts@roblox.com” to your email contacts then proceed with the process again.
➧I have entered my Roblox 2-step verification code correctly many times and despite this, I get the message that the code is incorrect.
Please note that if your code was received through:
Your authenticator: The authenticator app replaces the codes continuously, if your verification code does not work, then you must enter the new code that appears in the app.
Your email: The 2-step email verification code expire after 15 minutes and won’t work if the code was previously mistyped in your account. Please, try using the re-send code.
If you have done all this and the invalid or incorrect code message still appears, it is related to the general problem you may encounter when trying to access your Roblox account and game platform depending on the device you have, and the solutions are indicated on this page.
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How to Reset Roblox Without Losing Your Settings and Fix Issues
➧Can I sign in to my Roblox account without entering the 2-step verification code?
Yes, by activating “Trust this device for 30 days“, on the 2-step verification window, you can access your Roblox account by just entering your login for a period of 30 days, on your own device. You can reactivate this method every 30 days.
However, the 2-step verification code will be applied if you try to connect from other devices.
Video Tutorial:
➧Can I activate 2 step verification by email and by authenticator at the same time?
Yes, you can activate 2 step verification by email and by authenticator too even if Roblox recommends only one method, but at least if you lose your email your authenticator will serve you and if you lose your authenticator your email will save you to open your Roblox account.
Please note that when you activate both methods at the same time and then sign out, it’s Roblox that decides which security verification method to use to access your account at the new sign-in.
If the answers to these questions did not satisfy your situation or did not solve your issue, please do not hesitate to contact us, or leave your comment explaining your problem.
Hope this post was useful and helped you to activate Roblox 2-step verification in a clean way.